However, we abide by the exchange policy of our suppliers because we do not manufacture these products our suppliers do. EXCHANGE POLICY: Oz Robotics wants you to be happy with your new purchase. By placing your order, you signify that you agree to be bound by our Order Cancellation Policy. It means we will not be able to process your cancellation request after this period has passed. After 5 hours, your item(s) have either already been shipped, prepared to ship, or are currently being custom-made. ORDER CANCELLATION: After you placed an order, you have 5 hours to request an order cancellation. Please check the “By” section on each product page to see the country of the manufacturer or supplier for that product.Įxporting from the EU, importing into the EU – all you need to know: Oz Robotics is not responsible for tariffs on any shipment. A minimal tariff belongs to the buyer when applicable. DUTY TAX, CUSTOMS, IMPORT FEES and TARIFFS: While not all products require customs fee, but some industrial items may require a minimal tariff if applicable in your country and the total of your order exceeds $800 - The total amount for your order does not include a customs fee. Additionally, to see the shipping cost for your country, add the item to the Shopping Cart, there you will see the shipping cost based on your Country and Location. To benefit from lower shipping costs for orders with multiple items, please contact us at Our shipping rates are listed very clearly on each product page under the SHIPPING tab. SHIPPING COSTS:įor some industrial products, e.g., heavy wheels, CNC machines, etc., the shipping cost is calculated based on the product weight, not quantity. However, sometimes delivery may take about 7 to 10 business days, depending on the shipping destination, logistics mode, weather conditions, product weight, size, or shipping company distribution structures based on re-planning, such as staff shortages caused by COVID. Standard delivery generally occurs within 5 to 7 business days after the shipping date.
Frameless mini bike kit full#
We usually ship within two to three business days after the full payment is received. WE SHIP WORLDWIDE: We primarily ship via FedEx, UPS, DHL, and USPS because they are fast, reliable, and easily trackable.
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